This Platform is operated by Bulusu Digital Innovations Pvt Ltd. This document i.e. the Terms of Use (“Terms”) contains the terms and conditions between Bulusu Digital Innovations (“we” “our” “us”) that owns and controls the brand known as DIGIRASAand you the user of the Platform (“User” “you” “your”). Bulusu Digital Innovations Private Limited is a company incorporated under the Companies Act 2013 in India and having its registered office at 9-22/B/20 Boduppal Ghatkesar Hyderabad- 500092 Telangana.

ACCEPTANCE OF THE TERMS:
Bulusu Digital Innovations Pvt Ltd offers services and sale and delivery of its products through this Platform (“Services”) conditional to your acceptance of these Terms. Your acceptance of these Terms is essential for us to provide our Services safely and seamlessly in accordance with the applicable law(s). Please read these Terms very carefully. If you do not agree to these Terms Bulusu Digital Innovations Pvt Ltd will not be able to provide any of its Services to you. By accessing or viewing the Platform and/or using the Services you represent that you have read the Terms and agree to be bound by the same. These Terms together with any other terms that you may agree to by reference constitute a legally binding agreement (“Agreement”) between you and Bulusu Digital Innovations Pvt Ltd. We may amend/modify these Terms at any time and such modifications shall be effective immediately upon posting on the Platform. We will wherever possible attempt to notify you of any changes to the Terms by way of push notifications and/or pop-ups and/or e-mails. Your continued use of our Services will constitute your agreement to any changes we make. If you do not agree to the Terms & Conditions as may be modified from time to time you have the option to not avail or discontinue from availing our Services.

Legal age and Eligibility: In order to avail of our Services on your own you must be of legal age and eligible to enter into a binding contract with us as per the laws applicable to you. In the event that you are a minor availing our Services it will be assumed that you have the due authorization from your legal guardian to accept these Terms.

Corporate User: If you are availing our Services on behalf of any entity you represent and warrant that you are authorized to accept these Terms on such entity's behalf and that such entity agrees to indemnify you and Bulusu Digital Innovations Pvt Ltd for any violations of the Agreement.

Advertisement and Promotions: By accessing our Platform you agree that we can display events or promotional offers relating to our products and Services.

Restrictions: When using our Platform you undertake not to:

• Post upload or otherwise transmit or link to content that is: unlawful; threatening; abusive; obscene; vulgar; sexually explicit; pornographic or inclusive of nudity; offensive; excessively violent; invasive of another's privacy publicity contract or other rights; tortious; false or misleading; defamatory; libellous; hateful; or discriminatory;
• Violate the rights of Bulusu Digital Innovations Pvt Ltd or others including patent trademark trade secret copyright moral rights privacy publicity or other proprietary rights;
• Harm minors in any way;
• Impersonate or attempt to impersonate any person or entity;
• Introduce or engage in activity that involves the use of viruses bots worms or any other computer code files or programs that interrupt destroy or limit the functionality of any computer software or hardware or telecommunications equipment or otherwise permit the unauthorized use of or access to a computer digital network or a computer network;
• Attempt to decipher decompile disassemble or reverse engineer any of the Platform software;
• Interfere with damage disable disrupt impair create an undue burden on or gain unauthorized access to the Platform including our servers networks or accounts;
• Use technology or any automated system such as scripts spiders offline readers or bots in order to collect or disseminate usernames passwords e-mail addresses or other data from the Platform or to circumvent or modify any security technology or software that forms part of the Platform;
• Send or cause to send (directly or indirectly) unsolicited bulk messages or other unsolicited bulk communications of any kind in manner whatsoever including through the Platform;
• Solicit collect or request any personal information for commercial or unlawful purposes;
• Post upload or otherwise transmit an image or video of another person;
• Download save or share any images descriptions etc. being part of the Platform Content (as defined below) or copy manufacture or sell any of our designs for any reason whatsoever or use our Services for commercial purposes;
• Use the Platform in a manner inconsistent with any and all applicable laws;
• Attempt facilitate or encourage others to do any of the foregoing.

Bulusu Digital Innovations Pvt Ltd reserves its right to restrict suspend or terminate your access or use of the Platform for violation of any of the aforesaid restrictions or for any other unlawful or inappropriate conduct.

Pricing: It is possible that prices may be inaccurately displayed on the Platform due to system or typographical errors despite our attempts to avoid these errors. Bulusu Digital Innovations Pvt Ltd is not bound by any inadvertent errors or inaccurate advertised prices. We reserve the right to correct any and all errors in the prices and/or modify the prices without notice at any time. In the event an order is placed at a price that is lower than the actual price of the product Bulusu Digital Innovations Pvt Ltd shall have the discretion to cancel the order and request the customer to re-order the product or pay the amount of price difference to us. We do not negotiate prices on our products and all our prices are final.

The content features and functionality of the Website including but not limited to text graphics logos images videos and software are owned by or licensed to us and are protected by copyright trademark and other intellectual property laws. You may access and use the Website and its content for your personal non-commercial use only. You may not reproduce modify distribute transmit display perform or create derivative works from any part of the Website without our prior written permission.

Your use of the Website is subject to our Privacy Policy. By using the Website you consent to the collection use and disclosure of your information as described in the Privacy Policy.

The Website may contain links to third-party websites that are not owned or controlled by us. We have no control over the content privacy policies or practices of any third-party websites. You acknowledge and agree that we shall not be responsible for any damages or losses incurred by your use of or reliance on any third-party websites.

Order: The Customers can access the menu items or Products listed on the DIGIRASA Platform and place orders through DIGIRASA Application. Please note that some of the food and beverages or Products may be suitable for certain ages only. You should check the dish you are ordering and read its description if provided prior to placing your order. DIGIRASA shall not be liable in the event the food and beverages or the Product ordered by You does not meet your dietary or any other requirements and/or restrictions. Please note that completion of the online checkout process shall not constitute our acceptance of your order/ products and/or avail services from us. Our acceptance of your order is inter alia subject to our receipt of complete payment from you and availability of the products with us. Prior to dispatch of the order/product(s) Bulusu Digital Innovations Pvt Ltd has the right to decline an order for any reason including legal or regulatory reasons or non-availability of necessary materials due to unforeseen circumstances. Please note it is important that user check the information entered is correct and for any errors if any. On receipt of the payment DIGIRASA will begin processing the order and we will send notification that payment has been received and the order is being processed. Where any payment user make is not authorized user will be returned to the previous page on the Website and we shall not be obliged to provide the services. Please note that once user has made the order and payment has been authorized you will not be able to cancel your order nor will you be entitled to a refund.

Subscription: To obtain our services for DIGIRASA users will be required to subscribe to any of our available subscription packages. Upon subscribing successfully we will create an account for the User based on the registered mobile number provided by us. For all further information and tasks related to the subscription plan Users can login on the DIGIRASA Application through their registered mobile number. To obtain our services and/or purchase our products from the DIGIRASA platform users can add requisite products to their shopping cart and ‘checkout’ to the payment stage. Users have the option of creating an account on the DIGIRASA Platform at the “checkout” stage by providing a username and password.

Listed Price: Prices will be as listed on Website. These prices include GST but may exclude delivery costs & special packaging which will be added to the total amount due wherever applicable.

The digital payment service is provided on the Platform using a third-party payment gateway. By clicking on the payment link on the Platform and entering the payment details the User confirms that the credit or debit card or banking information provided is complete accurate and their own. Please check our Privacy Policy to understand who collects processes and stores the payment information supplied by the User at the time of payment. The prices /fees for our services and products as displayed on the Platform are inclusive of applicable taxes delivery charges and any transaction fee that may be chargeable by the payment gateway service provider for facilitating the digital transaction.
The User shall be liable for any damages loss costs expenses indirect losses or consequential damages of any kind that may be suffered or incurred by Bulusu Digital Innovations Pvt Ltd as a result of any fraudulent or illegal transaction perpetrated by the User.
Bulusu Digital Innovations Pvt Ltd does not guarantee the security of the payment information provided by the User on the payment gateway link. We do not accept or assume liability for any damages losses costs expenses indirect losses or consequential damages of any kind which may be suffered or incurred by the User from the use of the third-party payment gateway service.
All card payments shall be subject to authorisation by the User’s card issuer. We take full payment immediately for all products. Bulusu Digital Innovations Pvt Ltd shall retain ownership of the meals or products sold until the order has been paid for in full.

Breakfast Lunch Snacks and Dinner are served on all 7 (seven) days of the week. Our average delivery time ranges between 45 minutes to 1 hour, depending on the distance, traffic, and weather conditions. While we make every effort to stick to this timeline, there might be occasional delays due to unforeseen circumstances such as heavy traffic, public holidays, or other external factors beyond our control.
In case your order is not delivered in the time frame mentioned except due to an event of Force Majeure as may be communicated to you please reach out to us at [email protected] or +91 8143231857. We will either assist you for expeditious delivery or cancel the order due to non-delivery of that particular day’s food order and refund/extend your subscription to that extent.
Orders may not be delivered on certain public holidays or when our delivery partners are not working. Users will be informed in advance about the same though any of the following channels - via SMS, Phone call, Registered Email, Registered WhatsApp number or Notifications on the Platform itself. In the event you require our delivery partner to drop your order or product at the reception / security gate we won't be responsible for any subsequent misplacement/theft of the order or product.

Disclaimers: Bulusu Digital Innovations Pvt Ltd is an entity engaged in providing healthy food and services on the Platform. However Bulusu Digital Innovations Pvt Ltd does not take any responsibility for any adverse health effects on the User arising from consumption of any meals/products or usage of our Services.

General: We expressly disclaim any liabilities and warranties regarding security accuracy reliability applicability to you effectiveness timeliness and performance of our Services or that the Services will be error-free or that any errors will be corrected. No advice or information provided to you by Bulusu Digital Innovations Pvt Ltd will create any liability or warranty that is not expressly stated herein. Nothing available on the Platform shall constitute Bulusu Digital Innovations Pvt Ltd opinion and should not be relied upon in making (or refrain from making) any decision. You are availing our Services voluntarily after being made aware that there might be health risks that may be caused by your own acts or omissions unknown or unforeseeable at the time of availing our Services. You assume the risk of availing our Services and release us from all liability arising therefrom.

Platform: Bulusu Digital Innovations Pvt Ltd does not accept or assume any liability in case of interruption of its Services through this Platform as a result of any maintenance issues or upgrades emergency repairs or failure of telecommunications links and equipment or events that are beyond our control. The User shall be responsible for obtaining and maintaining telephone computer hardware and other equipment needed for access to and use of the Platform and all charges related thereto. We shall not be liable for any damages to the User’s equipment resulting from the use of the Platform.

DNC Update: The Company may based on any form of access to the Application (including free download/trials) or Services or Website or registrations through any source whatsoever contact the User through SMS email and call to give information about their offerings and products as well as notifications on various important updates and/or to seek permission for demonstration of its products. The User expressly grants such permission to contact him/her through telephone SMS e-mail and holds the Company indemnified against any liabilities including financial penalties damages expenses in case the User's mobile number is registered with Do not Call (DNC) database. By registering yourself you agree to make your contact details available to our employees and associates so that you may be contacted for food services offerings and promotions through telephone SMS email etc.

Bulusu Digital Innovations Pvt Ltd and the officers director employees or agents of any of them exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including any direct indirect punitive or consequential loss or damages or any loss of income profits goodwill data contracts or loss or damages arising from or connected in any way to business interruption loss of opportunity loss of anticipated savings wasted management or office time and whether in tort (including negligence) contract or otherwise even if foreseeable) in connection with our services this Website or in connection with the use inability to use or the results of use of this Website any websites linked to this Website or the material on these websites.

These Website Terms shall be governed by and construed in accordance with Indian law. Disputes arising in connection with these Website Terms (including non-contractual disputes) shall be subject to the exclusive jurisdiction of the courts of Hyderabad (India).

No injunctive relief: To the maximum extent permissible under applicable law you shall not have the right to seek an injunction or injunctive relief against us for any reason whatsoever. This section shall survive the termination of the Agreement.

Severability: In the event that any term condition or provision of the Agreement is held to be a violation of any applicable law statute or regulation the same shall be deemed to be deleted from the Agreement and shall be of no force and effect and the Agreement shall remain in full force and effect as if such term condition or provision had not originally been contained in the Agreement.

Notices: Notices by you to us hereunder shall be invalid unless made in writing and duly signed and sent to our e-mail address or to the mailing address provided below.

Assignment and Delegation: You cannot transfer your Account or assign any of your rights or delegate any of your obligations under the Agreement. We may freely transfer assign or delegate the Agreement or our rights and duties under the Agreement.

No Waiver: Our failure or delay to exercise or enforce any right or claim does not constitute a waiver of such right or claim and shall in no way affect our right to later enforce or exercise it.

The Agreement: These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions correspondence negotiations previous arrangement understanding or agreement between us relating to the subject matter of any contract. In the case of deceased user due to some reason the user account will be transferred to his nominee or legal heir only if we receive exclusive request within 7 days of the demise. Otherwise the account will be suspended by our administration automatically and no refund will be processed. Users need to register freshly with a new sign up.

Headings: The section headings are for convenience only and shall not limit govern or otherwise affect the interpretation or construction of the Agreement in any way.

Prevailing Language: The English language version of these Terms shall be decisive in all respects and shall prevail in case of any inconsistencies with translated versions if any.

We reserve the right to modify or update these Terms at any time without prior notice. Any changes to the Terms will be effective immediately upon posting the updated version on the Website. Your continued use of the Website after the posting of any changes will constitute your acceptance of the changes.