Thank you for choosing us.

This document i.e. Privacy Policy ("Policy") contains the manner and details in which Bulusu Digital Innovations Private Limited (BDI) that owns and controls the brand known as “DIGIRASA” collects and processes the data that you the user ("user" "you" "your") of this platform ("Platform") provide to us. Bulusu Digital Innovations Private Limited is a company incorporated under the Companies Act 2013 in India and having its registered office at 9-22/B/20 Boduppal Ghatkesar Hyderabad- 500092 Telangana.

Please read this Policy before using the DIGIRASA Platform or submitting any personal information to DIGIRASA. This Policy is a part of and incorporated within and is to be read along with the Terms and Conditions.

We may change the terms of this Policy from time to time. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check this page regularly for updates.

Type of user data	Purpose for collecting and processing this data	When do we collect this data
Name, Phone number, Email Address	For delivery of your food order	When you order food/Subscribe to any of our packages or plans for availing our services on DIGIRASA
Age, Gender, Weight, Height, Physical and Mental Health, Medical History	To ensure the calories in the meals we provide are in the optimal range	When you subscribe to our nutrition plan
Payment Information	We do not collect or store your payment information. In the event you choose to "save card details for future transactions" our payment gateway may collect and store your payment information.	At the "checkout" stage from where you proceed to pay for your order.
Location Information	To enable swift and accurate delivery of your orders	When you enter your delivery address or enable location services before placing an order.

The above list of data being collected is a non-exhaustive list and we may require you to share further information from time to time for which we will notify you.

We may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed, or what site you visit when you leave us. We might also collect the type of mobile device you are using or the version of the operating system your computer or device is running.

• To fulfil buying and selling requests on the Platform.
• To enable our nutritionists to communicate with you and send a personalised diet plan.
• To conduct business planning and forecasting.
• To enable us to diagnose and identify any technical advancements or troubleshoot issues.
• For marketing and advertising purposes.
• To answer your questions or requests for information or handle your complaints.
• To ensure that content provided regarding our Services is presented in the most effective manner for you and for your computer or other devices.
• To notify you about updates or changes to our Services or Platform features and content.
• To provide you with promotional communications to the extent that you have provided consent to receive such communications under applicable law.
• To comply with legal obligations and requests by law enforcement.
• To establish, exercise, or defend legal claims.
• Inferences drawn from your browsing patterns help us understand your preferences better, thereby allowing us to offer a more focused range of products and optimise our Services.
• Inferences drawn from how you interact with the Platform allow us to constantly identify what we could do better to help our users.
• To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Bulusu Digital Innovations Pvt Ltd.

Some of the information collected will not personally identify you but will instead track your use of the Website so that we can better understand how the Website is used by customers and in turn enhance and improve your experience in ordering food.

We collect Device Information using the following technologies:

• “Cookies” are a small data file transferred to your device that recognizes and identifies your device and allows your device to 'remember' information from the Website for future use.
• “Log Files” track actions occurring on the site and collect data including your IP address, browser type, Internet Service Provider, referring/exit page, data/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the site.

For more information please see our cookie policy.

We have in place appropriate technical and security measures to secure the information collected by us.

We use vault and tokenization services from third-party service providers to protect the sensitive personal information provided by you. The third-party service providers with respect to our vault and tokenization services and our payment gateway and payment processing are compliant with the payment card industry standard (generally referred to as PCI compliant service providers). You are advised not to send your full credit/debit card details through unencrypted electronic platforms. Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of the DIGIRASA Platform you are responsible for keeping these details confidential. We ask you not to share your password with anyone.

Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the DIGIRASA Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorized access.

In the event you seek to opt-out of this tracking please contact us at [email protected]. Please note that this does not opt you out of being served advertisements. You may also opt-out of receiving advertisements across devices by adjusting your ad preference in your relevant device account, Google account, or Apple account.

From time to time we may share your personal data with third parties such as:

• I.T. & e-mail service providers
• Fraud prevention vendors
• Payment processors
• Law enforcement authorities
• Delivery service providers
• Advertising partners
• Data analytics agencies
• Social media partners
• Entities seeking to acquire or invest in Bulusu Digital Innovations Pvt Ltd

We implement appropriate technical and organizational measures to help protect the security of your personal data, including pseudonymization, encryption, access, and retention policies to guard against unauthorized access and unnecessary retention of personal data in our systems. Your password protects your account, and therefore we recommend using a strong password that is unique to your account.

• Retention of data: We collect and store your data for only as long as it is necessary for you to operate the Platform. In addition to this, we may also retain your data for legitimate and essential business purposes, including but not limited to making data-driven business decisions, complying with legal obligations, and resolving any disputes that may arise from time to time.
• Deletion of data: Unless legally allowed or legally mandated to store such data, upon receiving a request from the User, we will delete all your personal data or anonymize it so that such data is no longer identifiable to you as an individual.

The Platform may contain links to external websites owned and operated by third parties. Please note that when you use third-party services, their own Terms and Conditions and privacy policies will govern your use of those services. Bulusu Digital Innovations Pvt Ltd does not collect, process, or store any personal data provided by you to such third-party links, including the payment gateway through the Platform. Please check these policies before you submit any personal data to these external websites.